This course is also available through Online Learning.
This course develops students’ skills in producing accurate and professional business documents from rough notes and audio recordings. Students apply grammar, proofreading, and editing rules to ensure clarity, consistency, and correctness in written communication. The course introduces a range of transcription equipment and software, enabling learners to create basic business documents using both traditional and digital transcription methods. Emphasis is placed on the responsible use of Artificial Intelligence (AI) transcription technologies, including compliance with organizational policies, legal and ethical requirements, data security, confidentiality, and record management. By the end of the course, students will be able to integrate AI tools into transcription workflows while maintaining accuracy, quality standards, and professional documentation practices.
Prerequisite(s): DM1200, CM1100
This course is offered in the following programs: