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Tourism & Hospitality Services

Canadian Students
International Students

Program Details

  • Tourism & Hospitality Services

  • Program Code: 8A4
  • Credential: Certificate
  • Duration: One Year
  • School of Academics, Applied Arts & Tourism
  • Area: Tourism
  • Domestic Applications: OPEN
  • International Applications: CLOSED
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Program Overview

Print Overview
Location/Delivery Modes & Dates
  • OA
    Online - Asynchronous - September 2026

Serving excellence.
 
Are you a people-oriented individual with a passion for thriving in a fast-paced environment? The Tourism & Hospitality Services program is your entry into one of Newfoundland and Labrador's fastest-growing industries, one that employs over 20,000 people provincially,[1] contributes to the national economy, and connects to the global tourism sector.
 
In one year, full- or part-time, you will build a solid foundation across five areas of tourism: accommodations, food and beverage, recreation and entertainment, transportation, and travel services. The program emphasizes sustainability, cultural inclusion and experiential learning to prepare you for the realities of working in a diverse, people-first sector.
 
Through courses in customer service, food and beverage operations, tourism destinations, sustainable tourism, digital tourism and entrepreneurship, you'll graduate with the practical skills and professional certifications employers value. Your learning culminates in a six-week field placement where you gain real-world experience in a live tourism setting.
 
This certificate is also a stepping stone. Upon completion, you can continue into the second year of the Tourism & Hospitality Management diploma, meaning your one year of work counts toward a two-year credential. 
 
Your journey starts here.




 

PROGRAM HIGHLIGHTS

  • Complete the certificate online through Online Learning
  • Full- or part-time study options
  • Current, industry relevant curriculum
  • Participate in a six-week field placement 
  • Obtain professional industry certifications
  • Gain a local and global perspective in the tourism sector
  • Continue after the certificate for one more year to complete a diploma in Tourism & Hospitality Management

DID YOU KNOW?

  • Tourism is highly inclusive – compared to other sectors, it employs a higher proportion of women, youth and newcomers.[2]
  • Canada’s hospitality industry comprises services such as lodging, food and drinks service, event planning, theme parks, travel and tourism. It also covers hotels, tourism agencies, restaurants and bars.[3]
  • Source: https://www.mordorintelligence.com/industry-reports/hospitality-industry-in-canada
  • The Canadian Hospitality Market size was valued at USD 20.29 billion in 2025 and estimated to grow from USD 21.34 billion in 2026 to reach USD 27.46 billion by 2031.[4]
  • As many Canadians become more confident with travel post-pandemic, they are looking to catch up on much-delayed gatherings and vacations. This has fueled a surge in domestic travel.
  • Across all sectors, the tourism industry employs over 20,000 people in Newfoundland and Labrador[1].

OBJECTIVES

Upon successful completion of the certificate program, graduates will be able to:

  1. Summarize the social, cultural and economic contributions of tourism to society.
  2. Meet the demands of the thriving tourism sector, equipped with a knowledge of its characteristics and modern trends.
  3. Communicate and engage with peers, supervisors and customers, both in person and through digital channels.
  4. Demonstrate effective interpersonal and customer service skills in a professional and courteous manner.
  5. Engage in the progressively interconnected landscape of global tourism.
  6. Discuss the importance of serving a diverse clientele in a culturally sensitive manner.
  7. Contribute to the daily operations of a tourism and hospitality organization or business as a skilled team member.
  8. Foster responsible and eco-conscious tourism experiences using sustainable principles and practices.
  9. Contribute to the growth of the tourism sector.

CERTIFICATIONS

Students in the Tourism & Hospitality Services certificate program will complete the following professional certifications during the program:

  • Serve Responsible
  • Service First
  • Indigenous Cultural Diversity Training

Note: Students should be aware that additional fees apply for the certifications.

REFERENCES

[1] Statistics Canada. (2024, June 7). Summary statistics of the Tourism Human Resource Module, 2022. https://www150.statcan.gc.ca/n1/daily-quotidien/240607/t001d-eng.htm 
[2] Government of Canada releases new Federal Tourism Growth Strategy, July 4, 2023; Government of Canada, Government of Canada releases new Federal Tourism Growth Strategy - Canada.ca
[3] [4] Mordor Intelligence, Canada Hospitality Market, Jan 2, 2026; Hospitality Industry in Canada - Statistics
 

ARTICULATION AGREEMENT

  • Graduates of College of the North Atlantic's Tourism & Hospitality Services diploma program, with a minimum GPA of 2.67/4.33 (B- Grade), may transfer into the third year of Royal Roads University's Bachelor of Hospitality & Tourism Management degree program.

Admission Requirements

Eligibility for admission to the Tourism & Hospitality requires the applicant to meet one of the following four academic criteria:
 
1. High School
Provincial High School Graduation Diploma with a 60% average in eight Level 3000 credits or equivalent
2. College Transition (prior to 2024, students would have completed Comprehensive Arts and Science (CAS) Transition)
College Transition Certificate
3. Adult Basic Education (ABE)
Adult Basic Education (Level III) Graduation with General College Profile (or Business-Related College Profile or Degree and Technical Profile) with an overall average pass mark of 60%.
4. Mature Student Requirements
Applicants who do not meet the education prerequisites for this program, are 19 years at the time of application and out of school for at least one year may be considered on an individual basis under the Mature Student Requirements; for more information regarding the Mature Student Requirements please refer to Procedure AC-102-PR Admission.
 
PLEASE NOTE:  Basic computer literacy skills, as well as strong core skills in English and Mathematics are definite assets for this program.  These skills are important for success in the program.

Courses

COURSES

CODE TITLE Hrs/wk
Semester 1   Cr Le La
CM1280 Academic Communications 3 3 1
TR1140 Customer Service 3 3 0
TR1145 Food & Beverage I 4 3 4
EP1110 Introduction to Business 4 4 0
TR1150 Introduction to Tourism 4 4 0
TR1155 Tourism Destinations 3 3 0
         
Semester 2   Cr Le La
TR1215 Accommodations I 4 4 0
TR1220 Cultural & Heritage Tourism 3 3 0
TR1225 Digital Tourism 3 3 0
EP1100 Entrepreneurial Studies 4 3 2
TR1230 Intro to Sustainable Tourism 4 4 0
HR1215 Professional Development 3 3 0
         
Semester 3 Intersession I Cr Le La
FW1130 Field Placement I 6 0 6 wks

Careers & Pathways

CAREER OPPORTUNITIES
Upon successful completion of the program, graduates will be prepared for employment in a variety of roles and entrepreneurial opportunities including, but not limited to:

  • Accommodations - Front desk agent, concierge, valet, banquet staff, room attendant, and night auditor.
  • Food & Beverage - Server, bartender, supervisor, and host.
  • Recreation and Entertainment - Heritage interpreter, tour guide, event coordinator, and guest services representative.
  • Transportation - Reservations, car rental agent, customer service agent, etc.
  • Travel Services – Non-governmental organization (NGO) employee, fundraising & membership coordinator, and social media coordinator.

Tuition & Fees

Canadian Students
The confirmation fee is due within two weeks of receipt of your Letter of Acceptance. It is required in order to hold your seat in the program.
Mandatory Fees

Application Fee - $30.00 (per program)

A non-refundable fee required for each application submitted to the College | Application Page

Application fees are only refundable if the program does not go ahead, and the applicant does not want to transfer the application to another program.

Confirmation Fee - $105.00 (per program annually)

A non-refundable annual fee due upon confirming acceptance into each program. This covers registration and student association services and must be paid each academic year.

Academic Audit Fee - $50.00 (once per program)

A one-time fee assessed for auditing academic records during your program.

Technology Fee - $83.00 (per semester)

A semester-based fee to support student access to software, internet, and digital services across all campuses.

Full-Time Student Fees
Certificate & Diploma Programs:
School Regular Term
(15 weeks)		 Intersession
(up to 7 weeks)
Academics, Applied Arts & Tourism $1,197.00 (per semester) $572.00 (per semester)
Part-Time Student Fees
Certificate & Diploma Programs:
Program Type Tuition Fee
Certificate & Diploma Programs $320.00 (per course)
Regulations

All student fees must be paid by the date specified in each term. These dates can be found in the Academic Calendar .

  • Students receiving Student Aid must present their notification of award on the first day of classes. These students may defer payment until aid is received, at which time fees must be paid in full.
  • Students who do not pay fees within the prescribed time may have their registration cancelled.
  • Students with outstanding balances are:
    • Ineligible for future term registration
    • Unable to receive diplomas, transcripts, or grade reports
    • Denied access to online grades until the balance is paid in full

It is the student's responsibility to clear all balances and contact their campus Student Services office with any account inquiries.

Additional Notes
  • If the College cancels a program, all tuition and fees will be fully refunded.
  • Out-of-sequence students registering or withdrawing mid-term will be charged on a pro-rated basis.
  • Students taking additional courses beyond a standard load must pay for each extra course.
  • Senior citizens (60+) receive a 50% discount on confirmation fees and tuition.
  • Students auditing a course must pay:
    • 50% of tuition
    • 100% of any applicable technology fees

International Students
A fee, which is applied toward program tuition and compulsory fees and includes a deposit fee, is due within two weeks of receipt of your Letter of Acceptance.
Mandatory Fees

Application Fee - $100.00 (per program)

A non-refundable fee required for each application submitted to the College | Application Page

Confirmation Fee - $105.00 (per program annually)

A non-refundable annual fee due upon confirming acceptance into each program. This covers registration and student association services and must be paid each academic year.

Deposit Fee - $1,500.00 (Included in First Semester Tuition)

A non-refundable, non-transferable deposit required to secure your seat. Included in first semester tuition.

Academic Audit Fee - $50.00 (once per program)

A one-time fee assessed for auditing academic records during your program.

Technology Fee - $83.00 (per semester)

A semester-based fee to support student access to software, internet, and digital services across all campuses.

Full-Time Student Fees
School Regular Term
(15 weeks)		 Intersession
(up to 7 weeks)
Academics, Applied Arts & Tourism $4,581.00 (per semester) $2,291.00 (per semester)
Part-Time Student Fees
Certificate & Diploma Programs:
Program Type Tuition Fee
Certificate & Diploma Programs $1,046.00 (per course)
Estimated Program Costs

The document below provides a summary of estimated program costs for international students applying to the 2026–2027 academic year. Please note that all amounts are approximate and subject to change without notice. These costs apply only to international applicants.

Download Estimated Program Costs (PDF)

Making Payments

Application Fee

If applying online, the application fee must be paid via credit card during the submission of your application to College of the North Atlantic.

Tuition and Other Payments

College of the North Atlantic has partnered with PayMyTuition for all international tuition payments. All tuition payments, unless otherwise noted, can be paid via PayMyTuition.

  • Payments can be made from any bank, in any country, and in any currency.
  • Offers better than bank exchange rates.
  • Fast, secure, and cost-effective.
Please note that you can only use PayMyTuition once you have been assigned a CNA student number.

Regulations

All student fees must be paid by the date specified in each term. These dates can be found in the Academic Calendar .

  • Students receiving Student Aid must present their notification of award on the first day of classes. These students may defer payment until aid is received, at which time fees must be paid in full.
  • Students who do not pay fees within the prescribed time may have their registration cancelled.
  • Students with outstanding balances are:
    • Ineligible for future term registration
    • Unable to receive diplomas, transcripts, or grade reports
    • Denied access to online grades until the balance is paid in full

It is the student's responsibility to clear all balances and contact their campus Student Services office with any account inquiries.

Additional Notes
  • If the College cancels a program, all tuition and fees will be fully refunded.
  • Out-of-sequence students registering or withdrawing mid-term will be charged on a pro-rated basis.
  • Students taking additional courses beyond a standard load must pay for each extra course.
  • Senior citizens (60+) receive a 50% discount on confirmation fees and tuition.
  • Students auditing a course must pay:
    • 50% of tuition
    • 100% of any applicable technology fees

College of the North Atlantic reserves the right to cancel or alter the delivery date and location of any program offering and delivery method, and will do so in a timely manner in order to minimize the impact on applicants.

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