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Program Information

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Tourism & Hospitality Essentials

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CERTIFICATE OF ACHIEVEMENT

  • School of Academics, Applied Arts & Tourism
  • Duration: 100 Hours
  • Start Date: May 2023

    • Locations & Delivery Modes
    • Description
    • Courses

    Locations & Delivery Modes

    Show Legend Definitions
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    Delivery Legend:
    C
    On Campus
    close
    On Campus: All courses in this program will be delivered onsite at a CNA campus or at an approved location. Some courses may have online elements.
     | 
    B
    Blended
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    Blended: Some courses, or parts of courses, in this program will be delivered onsite at a CNA campus or at an approved location, while other courses, or parts of courses, will be delivered online or virtually to students at another location.
     | 
    OA
    Online - Asynchronous
    close
    Online - Asynchronous: Delivered fully online with no scheduled classes, and allows students to learn on their own schedule, in a flexible environment, within a certain time frame.
     | 
    OS
    Online - Synchronous
    close
    Online Synchronous: Delivered fully online with live, scheduled videoconference classes. The instructor and the students in the course engage with the course content and each other at the same time, from different locations.
    Program Start Date: May 8, 2023
    Program End Date: June 16, 2023
    For more information contact: Krista Clarke at (709)454-3559 or email krista.clarke@cna.nl.ca
     

    Description


    The Tourism & Hospitality Essentials program provides an overview of the tourism and hospitality industry in Newfoundland and Labrador and provides the option of a pathway to our credit programs. This program can put you on the path to a very rewarding and adventurous career!
     
    The Tourism & Hospitality Essentials program focuses on the development of the most in-demand tourism related knowledge and skills. The courses are designed to give you an overview of the industry and provide the introductory training, skills and certifications needed to be successful in entry level positions in the sector.
     
    The Tourism Essentials program is closely associated with the College’s tourism & hospitality offering of courses and feeds directly into tourism & hospitality programs.  The successful completion of the Tourism Essentials program will enable participants to gain specific prior learning recognition which may be used in our Tourism & Hospitality Services certificate and Tourism & Hospitality diploma programs.   

    PROGRAM OBJECTIVES
    These objectives and outcomes are to:
    1.  Identify the tourism industry sectors and explain their interdependence 
    2.  Identify the impact of trends, issues, and sustainability have on the social, cultural, and economic development within the tourism industry
    3.  Enhance interpersonal and customer service skills in a professional manner
    4.  Provide learning opportunities to support safe practice of daily operations of a tourism and hospitality business as a skilled team member. 

    ENTRANCE REQUIREMENTS
    Eligibility for admission requires:
    1.  The applicant must possess grade 10 or the equivalent. 
    2.   Individuals over 19, not meeting this criterion, may be considered under the Mature Student Requirements. 
    3.   English as a second language speakers must provide proof of English language skills (TOEFL paper based 550, TOEFL Internet based 79, TOEFL computer based 213 or equivalent, IELTS Academic Test overall band score of 6.0, or Pearson PTE 53 or greater, etc.).

    Courses


    CODE TITLE Hrs
    NC3392 Tourism Essentials 48
    NC3393 Customer Service Essentials 36
    NC3394 Workplace Safety Essentials 16

     

    College of the North Atlantic reserves the right to cancel or alter the delivery date and location of any program offering and delivery method, and will do so in a timely manner in order to minimize the impact on applicants.

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