Opportunities

Salary Information

CG28 - $48,994.40 - $54,236.00 per annum.

Duties and Responsibilities

• Serve as the first point of contact for job seekers, employers, and the public, providing assistance and information related to services offered by the Employment Resource Centre in St. John's.
• Handle administrative tasks, including managing office supplies, responding to calls, emails, and in-person inquiries, and maintaining a welcoming and professional environment for clients and visitors of the Employment Resource Centre.
• Assess individuals to determine preliminary eligibility and identify the appropriate level of service.
• Provide information on job search resources, employment programs, and training opportunities.
• Assist clients in utilizing self-service tools, including job boards, computers, and application forms.
• Research, update, and maintain labour market information using various sources to ensure current data is available for the Employment Resource Centre.
• Manage and maintain files, records, and reports efficiently, ensuring compliance with ATIPPA regulations.
• Perform other duties as required to support the efficient operation of the Employment Resource Centre.

To learn more about our Employment Services Team and the services we provide, please visit our website:  https://www.employmentnl.ca/english/ 

Screening Criteria

• Diploma in Office, or Business Administration (equivalencies will be considered).
• Experience in a similar administrative role providing front-line services.

Assessment Criteria

• Knowledge of general administrative functions. 
• Knowledge of Microsoft Office Suite.
• Client focused and commitment to delivering exceptional service.
• Ability to effectively exchange information.
• Ability to work in a confidential environment.
• Ability to prioritize workload while meeting established deadlines.
• Professionalism.
• Relationship building skills. 

Conditions of Offer

• When requested by the Employer, a recent and satisfactory Certificate of Conduct must be provided.

Conditions of Acceptance

• The successful candidate will be required to work on-site at our St. John's East (Stavanger Drive) office, as remote work is not available at this time.

Applicant Information

• This position is located at St. John's East Employment Options office.
• Applications must be submitted online through https://www.cna.nl.ca/careers/opportunities on or before the closing date stated for this job posting.
• It is the responsibility of the applicant to submit an application that demonstrates the required screening criteria. Applications that do not clearly and effectively demonstrate the required criteria will be screened out of the competition.
• Preference will be given to applicants who are a Canadian citizen, permanent resident of Canada, or those who are legally entitled to work in Canada.
• Applicants who elect to include a cover letter (optional) must upload cover letter and resumé as a combined document (PDF). 
• Information submitted as part of the application process must be clear, factual, and current to date of submission and is subject to verification.
• Applicants will be notified of their status throughout each stage of the recruitment process.
• An offer of employment is conditional upon the satisfactory completion and review of all pre-employment requirements by the College.
• The results from this competition may be used to fill similar vacancies.

Closing Statement

For more information about this job opportunity or should you require an accommodation as part of this recruitment and selection process, please contact Diane Grandy, Selection Board Chair, by email at diane.grandy@cna.nl.ca.

College of the North Atlantic (CNA) strives to create an organizational culture that welcomes and amplifies diverse perspectives, nurtures belonging and actively seeks to eliminate barriers to equity. We invite all interested individuals to apply, and as part of our shared commitment to the advancement of equity, diversity and inclusion (EDI) as a true reflection of CNA’s core values (Excellence, Integrity, Diversity, Respect and Transparency), we encourage applications from equity-seeking groups including, but not limited to, Indigenous Peoples, racialized persons, persons with disabilities, those who identify as women, and members of 2SLGBTQIA+ communities.

We appreciate your interest in College of the North Atlantic!