The Work Exposure is an important experiential academic course that aims to integrate the student’s academic study with work experience. Therefore, the Work Exposure employer is expected to provide the student with a meaningful work experience that puts theory into practice, thereby providing a most valuable time for both the student and the employer’s organization. The maximize the benefit to the student and the employer, while minimizing any unnecessary distractions, the student will be expected to observe the organization’s regulations, operating procedures, working hours, and other such policies that may normally apply to the Work Exposure. The student will be expected to work the same hours as a regular employee; but not exceed 40 hours/week. Orientation to the Workplace Please provide the student with an orientation to the workplace, including an overview of the organization (environment, products, services, etc.), confidentiality agreements, lunch and break arrangements, relevant personnel, safety requirements/procedures, tasks and duties. Assign a supervisor that will assist the student during their time with your organization. Expenses Students requested to incur travel expenses (travel, hotel, meals, etc.) related to the duties of their work exposure placement are to be reimbursed for these expenses. Employers are not required to reimburse students for travel to and from their residence and workplace on a daily basis. Costs College of the North Atlantic does not require hosts to pay work exposure students. However, an employer may offer payment at their own discretion. Insurance Please note that student work placements are covered by and subject to the Workplace Health, Safety and Compensation Act (http://assembly.nl.ca/Legislation/sr/statutes/w11.htm). Pursuant to subsection 42(1) of that Act, CNA students are covered by the Province of Newfoundland and Labrador for personal injuries experienced during an unpaid work training program. Confidentiality/Privacy Laws Students have been advised to follow the organization’s confidentiality/privacy policies. Please ensure that your student is aware of any policies and procedures relating to confidentiality and privacy. An organization can also request that a student sign a confidentiality agreement. Issues If any unusual circumstances or issues, such as medical emergencies, occur during the work exposure, please notify your College contact Coordinator. Selection of Student Employers may request that students follow the typical interview process prior to being placed within their organization/company. This option can be pre-arranged through your college contact. Employers who prefer that the College pre-select students to be placed within their organization/ company should follow the process below: Employers will provide the College with a list of skills/attributes required for the work exposure placement in the form of a job ad. Students will apply for the placement internally through college designate/contact. College staff will arrange and conduct interviews A student will be selected based on the skills/attributes required by the employer Employers will be contacted informing them of the student and expected start dates. Evaluation of Student Supervisors in the workplace are required to participate in the evaluation of the student’s work placement. On-site Visits Periodically throughout the student work exposure, an employee of the College (typically a faculty member) will contact you to arrange a visit to the workplace to discuss the student’s progress and to answer any questions related to the student or program. Where a location does not allow for an on-site visit, arrangements can be made to meet via telephone. An individual from the College will always be available via email or telephone while the student is placed within your organization to answer any questions or resolve any issues that may arise. Online Evaluation of Student Prior to the student finishing their work exposure, you will also be asked to complete an evaluation of the student. This evaluation will be circulated to all supervisors via email with a link to an online evaluation which consist of two parts – overall College questions and individual student evaluation. The evaluation will be completed online (via web) and submitted by clicking the submit button at the end of the evaluation. The results are automatically sent to the appropriate individuals within the college. Email address which will be used to circulate evaluation - CNA-Student Evaluation (firstname.lastname@example.org) Employers are encouraged to submit the completed evaluation within two weeks after the student has completed the work exposure placement. A certificate/diploma may not be issued to the student until the College has received their evaluation. Although not required, employers are encouraged to review their evaluation with the student. Employer/Supervisor Checklist Ensure that students are aware of all policies regarding confidentiality/privacy Review important company policies with the student (ex: breaks/lunch, internet, email, telephone, etc.) Observe the student’s performance and provide constructive feedback Assign a supervisor that will oversee student’s work Participate in the work site visit Complete the final evaluation of the student Business Administration Certificate Graduates of the Business Administration Certificate program have taken introductory courses in Accounting, Marketing, Human Resources, Business Communications, Business Math, Business Law and Computer Applications. For each of these areas they are trained to perform the following specific skills: Accounting Apply a broad knowledge and understanding of accounting principles, including the accounting cycle, the use of various journals and ledgers, the preparation of bank reconciliations, and basic operating, investing, and financing activities of an organization involving; current assets, capital assets, long term liabilities, and equities. Apply generally accepted accounting principles. Marketing Apply a broad knowledge and understanding of marketing, including the sub disciplines of marketing information services, marketing research, consumer behaviour, and marketing strategies, services marketing, and international marketing. Understand the application of the marketing mix to a business situation. Human Resource Management Apply a broad knowledge and understanding of human resources, including the areas of strategic human resource development, human resource planning, job analysis and design, recruitment and selection, and training and development. Other Areas (Business Communications, Computer Applications, Business Math) Write and edit effective emails, memoranda, letters and reports using proper grammar, punctuation, tone and style. Apply knowledge of various aspects of computerized information technology (Windows Explorer, Microsoft Office Suite, Internet, etc.). Perform basic mathematical operations to assist decision-making in the workplace. Perform basic webpage editing functions. Business Administration/Management - Accounting Program Outcomes Prepare and analyze financial statements for internal and external decision making. Use current technology to analyze results and generate appropriate reports. Develop financial and budgetary plans based on varying business objectives, changing business environments, and underlying business assumptions. Demonstrate accounting skills at an intermediate to advanced level for application in the workplace. Integrate ethical accounting practices for use in performing accounting functions. Integrate business concepts for effective business planning and strategic management. (BM only) Demonstrate application of the Conference Board of Canada employability skills. Additional Program Skills Analyze and recommend strategic opportunities in the strategic planning process. Apply fundamental business practices and policies in the areas of Human Resources and Marketing. Work as team players by demonstrating a positive attitude and using effective communication techniques. Use effective customer service skills. Apply contract law knowledge when entering contracts for an organization. Use various software applications (Windows Explorer, Microsoft Office Suite, Internet, etc.) Apply generally accepted accounting principles. Complete the accounting cycle using various journals and ledgers. Prepare financial statements for both service and merchandising businesses. Prepare bank reconciliations. Record and report operating, investing, and financing activities of an organization involving: capital assets, long term liabilities, financial statement preparation and analysis, and long term investments. Solve complex problems involving: income measurement, prior period adjustments, financial statement disclosure, cash flows, inventory and intangibles. Apply fundamental oil and gas accounting practices. Use both integrated (real time) and batch processing accounting software to record transactions in the general journal, accounts payable, accounts receivable, payroll and inventory modules. Record and report cost information for managerial decision making. Apply internal and external auditing practices, policies and procedures. Perform mathematical operations and statistical analysis techniques in the workplace. Use tax knowledge to determine effects on alternate business decisions. File manual and electronic tax returns. Business Administration - General Program Outcomes Demonstrate the ability to effectively engage in research and information gathering processes. Discuss general knowledge of accounting, human resources, and marketing, for application in a business environment. Demonstrate entrepreneurship skills used in a small- to medium-sized business environment. Demonstrate application of the Conference Board of Canada employability skills. Additional Program Skills Demonstrate the ability to effectively engage in research and information gathering processes. Demonstrate application of the Conference Board of Canada employability skills. Business Administration/Management – Human Resource Management Program Outcomes Examine and critique the key fundamentals of strategic human resource management and the employment related legislation (acts and regulations). Propose and apply various human resource practices to effectively manage an organization’s human resources. Demonstrate effective research, negotiation, conflict resolution, and leadership skills for use in the business environment. Integrate ethical human resource management practices for use in performing human resource functions. Integrate business concepts for effective business planning and strategic management. (BM only) Demonstrate application of the Conference Board of Canada employability skills. Additional Program Skills Understanding of fundamental business principles and practices in the areas of accounting and marketing Developed leadership, teamwork and problem solving skills Knowledge of various aspects of computerized information technology (Windows Explorer, Microsoft Office Suite, Internet, etc.) Appreciation of the entrepreneurial process Strategic Human Resource Planning Recruitment Selection Job Analysis Job Design Compensation Benefits Employee Relations ERP / HRIS Training and Development Attendance and Disability Management Succession Planning Health and Safety Organizational Behaviour Alternative Dispute Resolution Business Administration/Management - Marketing Program Outcomes Analyze the marketing environment to develop a comprehensive marketing strategy with recommendations for implementation and monitoring of the strategy. Critically analyze and provide business solutions to marketing product, price, promotion, and distribution decisions. Integrate ethical marketing strategies and tactics for application in both domestic and global marketing environments. Create support materials for use in the implementation of a marketing strategy. Integrate business concepts for effective business planning and strategic management. (BM only) Demonstrate application of the Conference Board of Canada employability skills. Additional Program Skills Apply fundamental business practices and policies in the areas of Human Resources and Accounting. Exhibit leadership, teamwork, and problem solving skills. Use various software and internet applications (Windows, Microsoft Office, Internet, etc.). Apply the entrepreneurial process Apply a broad knowledge and understanding of marketing, including the disciplines of consumer behaviour, sales, retailing, e-commerce, services marketing, marketing communications, marketing research, business marketing, and international marketing. Conduct an analysis of the general and specific external environment and the internal resources of an organization. Develop and apply marketing strategies. Apply principles of consumer behaviour (excellence, culture, personality, etc.) to marketing decision making. Identify the consumer decision-making process and understand how to influence it through the marketing mix. Implement the selling process. Influence retail buyer behaviour. Assist in the management of a retail organization. Develop and use customer segments. Identify a research problem, conduct primary and secondary research, and prepare and present a research report. Apply principles of marketing to e-commerce. Evaluate e-commerce opportunities and activities. Analyze advertising and other communications activities. Use the marketing communications mix. Create and evaluate an advertising and/or media plan. Apply the marketing mix to services. Analyze international market conditions. Scope of international marketing and how it differs from domestic activity. Marketing mix and how to apply it to a business situation. Differences between the marketing of products and the marketing of services. Office Administration – All Program Options (Part of BA/M and OA Breakdown) Program Outcomes Demonstrate a positive attitude in a business environment to help ensure successful integration into the workplace. Independently organize and manage the activities of an administrative workplace environment for effective and efficient performance. Demonstrate effective written and oral communication skills for use in the business environment. Utilize effective interpersonal and teamwork skills to adapt to various business/community working environments. Conduct research; analyze and present relevant data for use in a business environment. Record financial transactions using generally accepted accounting principles for use in a business environment. Utilize and integrate technology to produce business documents at an advanced level using standard document formatting guidelines. Office Administration - Executive Additional Program Skills Produce all types of business documents (e.g., memos, letters, reports, new letters, tables, invoices, charts) using advanced functions in word processing software. Produce publicity documents using desktop publishing software. Transcribe business documents from a transcribing machine while applying the rules of English grammar, spelling and punctuation. Use electronic services and equipment such as facsimile, e-mail, and the Internet to accomplish business tasks. Compose effective e-mails, memos, letters, and informal reports. Manage and control records from their creation to their final storage. Prepare for and organize business travel. Manage time and resources effectively. Greet and assist clients in person and on the telephone. Arrange business meetings, conferences, and special events. Perform basic functions in a Windows Operating environment. Plan, create, modify, and print spreadsheets and graphs. Perform database functions. Record transactions in the general ledger, accounts payable, accounts receivable, payroll and inventory, both manually and electronically. PowerPoint Access Office Administration – Legal Additional Program Skills In addition to the skills obtained and listed in the All Programs section, the Office Administration (Legal) students have gained extensive knowledge and skill in the formatting and production of legal and general documentation, legal terminology, legal transcription, and office management tasks. Office Administration – Medical Additional Program Skills In addition to the skills obtained and listed in the All Programs section, the Office Administration (Medical) students have gained extensive knowledge and ability in document production, medical terminology and medical office management, and medical billing. Office Administration – Records and Information Management Additional Program Skills In addition to the skills obtained and listed in the All Programs section, the Office Administration (Records & Information Management) students have gained extensive knowledge and skills in the application of records management principles and procedures, document production, and office management.