College of the North Atlantic
Give to CNA
Distributed Learning (Online)
What We Offer
Explore our Schools
Resources for Teachers & Counsellors
Become a Student
Definitions and Regulations
Prince Philip Drive
Happy Valley-Goose Bay
Bay St. George
Port aux Basques
We have 17 campus locations throughout Newfoundland and Labrador
Day Care Centers
Health and Dental
Scholarships & Awards
Ten Thousand Coffees
Services & Benefits
Become an Alumni Member
Locate a Member
Giving to CNA
Alumni Job Finder
Careers in NL
Careers in Qatar
Student Job Finder
Business & Industry
Office of Institutional Research
Partnerships & Innovation (PI)
Search our Staff Directory
Search by Name/Title:
Leave fields blank to query entire directory
Search by Campus:
Baie Verte Campus
Bay St. George Campus
Corner Brook Campus
Grand Falls - Windsor Campus
Happy Valley-Goose Bay Campus
Labrador West Campus
Port aux Basques Campus
Prince Philip Drive Campus
Ridge Road Campus
Seal Cove Campus
St. Anthony Campus
For Distributed Learning contacts,
For our campus locations, or to contact one of our campuses directly please
News & Events
What We Offer
Academic Plan - Winter and Intersession/Spring 2022:
Academic Plan - Winter and Intersession/Spring 2022
, has been developed to support continued student learning, where possible. College of the North Atlantic will continue to maximize its online learning and alternate delivery capacities to ensure that all possible program deliveries are completed to the best of its ability.
Records and Information Management
Rate this content
School of Business
Program Length: Two Years
This two-year diploma program is designed to provide students with an intense study of records and information theories and practices. Students will obtain hands on experience through simulation exercises to prepare them for employment in the field of Records and Information Management.
The major components of the program include Management and Control of Records, File Management and Information Security, Archives Principles, and Classification Systems. Related courses include Communications, Document Production, Office Management, Bookkeeping, Digital Tools for the Office, and Advanced Electronic Spreadsheets. Students will also receive participatory training with an Electronic Document Management System.
Upon successful completion of the Records and Information Management program, graduates will be able to:
Manage records using extensive knowledge of information management principles ensuring quality control and improvement.
Demonstrate ability to administer records management systems in accordance with retention policies by verifying accuracy and adherence to current legislation.
Design and create business documents using integrated software at an advanced level for effective communication in the office environment.
Demonstrate application of the Conference Board of Canada employability skills for successful entry into the workplace.
Graduates of the diploma program may expect to find employment opportunities in public and private sectors including government, oil and gas, healthcare, legal offices, educational facilities, and general offices. As well as acquiring skills and knowledge necessary to become effective employees in today’s electronic office, graduates will have extensive knowledge and skills in information protection, management and control of records, confidentiality and security, document production, office management, plus other related areas. Graduates are trained for the following specific positions: information management technician (IM Tech I, II, or III), document control clerk, document control technician, information management coordinator, and archives assistant.
The Office Administration programs offer exit points after Year 1 and Year 2.
* Students can graduate at the end of Year 1 with an Office Administration Certificate
* Students graduate at the end of Year 2 with an Records Information Management Diploma
Eligibility for admission requires the applicant to meet one of the following academic criteria:
1. High School
High School Graduation
2. Comprehensive Arts and Science Certificate (College Transition program)
3. Adult Basic Education
Adult Basic Education (Level III) Graduation with General College Profile (or Business-Related College Profile or Degree and Technical Profile)
4. Mature Student Requirements
Applicants who do not meet the education prerequisites for this program, must be at least 19 years at the time of application and out of school for at least one year may be considered on an individual basis under the Mature Student Requirements; for more information regarding the Mature Student Requirements please refer to
Procedure AC-102-PR Admission
5. International Applicants – English Proficiency
All international applicants must meet the College’s English language proficiency requirements for acceptance into regular programs. The College will accept these recognized tests of English language proficiency (TOEFL paper based 550, TOEFL Internet based 79, TOEFL computer based 213 or equivalent, IELTS Academic Test overall band score of 6.0, or Pearson PTE 53 or greater, etc.).
If a language proficiency test other than those referenced above was used, applicants can forward for assessment.
If an international applicant has attended an educational institution (high school or post-secondary) for a period of three years or more where the official language of instruction was English, the English language proficiency test will not be required.
: Some programs may require specific English language requirements and proficiency scores that differ from those stated above; therefore international applicants are advised to please refer to the specific program admission requirements as identified in the College Calendar.
Records and Information Management is accredited by the Accreditation Council for Business Schools and Programs (ACBSP) in all campus locations. ACBSP is the leading specialized accreditation association for business education supporting, celebrating, and rewarding teaching excellence.
Document Production I
Introduction to Business
Personal and Career Growth
Business Writing Fundamentals
Document Production II
Digital Tools for the Office
The Course and Lab hours per week are based on a 15 week semester. In intersession, the Course and Lab hours will be adjusted to reflect the shorter semester length. Refer to course outline.
Document Production III
Career Planning Strategies
Introduction to Records Management
Document Control Processes
File Management & Security
Document Production IV
Advanced Electronic Spreadsheets
Document Management Systems & Records Control
Information Security and Procedures
Locations & Start Dates
Distributed Learning (fully online) - September 2021
Prince Philip Drive (fully online) - September 2021