College of the North Atlantic
Distributed Learning (Online)
Programs & Courses
2020-2021 Program Guide
Customized & Continuous Learning
Resources for Teachers & Counsellors
Become a Student
Definitions and Regulations
Prince Philip Drive
Happy Valley-Goose Bay
Bay St. George
Port aux Basques
We have 17 campus locations throughout Newfoundland and Labrador
Health and Dental
Scholarships & Awards
Day Care Centers
Ten Thousand Coffees
Services & Benefits
Become an Alumni Member
Locate a Member
Giving to CNA
Work with us
Careers in NL
Careers in Qatar
Facebook Job Finder
Partnerships, Innovation & Entrepreneurship (PIE)
Alumni & Advancement
Customized and Continuous
NL Workforce Innovation Centre
Search our Staff Directory
Search by Name/Title:
Leave fields blank to query entire directory
Search by Campus:
Baie Verte Campus
Bay St. George Campus
Corner Brook Campus
Grand Falls - Windsor Campus
Happy Valley-Goose Bay Campus
Labrador West Campus
Port aux Basques Campus
Prince Philip Drive Campus
Ridge Road Campus
Seal Cove Campus
St. Anthony Campus
For Distributed Learning contacts,
For our campus locations, or to contact one of our campuses directly please
News & Events
Programs & Courses
Regarding Fall 2020:
Academic Plan – Fall 2020
has been developed to support continued student learning, where possible, for Fall 2020. College of the North Atlantic will continue to maximize its online learning and alternate delivery capacities to ensure that all possible program deliveries are completed to the best of its ability.
Office Administration (Medical)
Rate this content
School of Business
Program Length: Two Years
This two-year diploma program is designed to enable students to develop the knowledge, skills and abilities needed to be a medical secretary or a medical office assistant.
The major areas of the program include document production, medical transcription, medical terminology and medical office management. Related areas include communications, medical billing, computer applications and biology.
Upon successful completion of the program, graduates will be able to:
Demonstrate a positive attitude in a business environment to help ensure successful integration into the workplace.
Independently organize and manage the activities of an administrative workplace environment for effective and efficient performance.
Demonstrate effective written and oral communication skills for use in the business environment.
Utilize effective interpersonal and teamwork skills to adapt to various business/community working environments.
Conduct research; analyze and present relevant data for use in a business environment.
Record financial transactions using generally accepted accounting principles for use in a business environment.
Utilize and integrate technology to produce business documents at an advanced level using standard document formatting guidelines.
Graduates of the diploma program may expect to find employment opportunities in various medical environments including hospital departments, long-term care facilities, general practitioners’ and specialists’ clinics, health boards, government departments, as well as in allied health care facilities such as chiropractics, physiotherapy, occupational therapy, massage therapy, mental health, and counselling services. Graduates are also prepared to work in community clinics, public health, dental, and optometry practices. As well as acquiring skills and knowledge necessary to become effective employees in today’s electronic office, graduates will have extensive knowledge and skills in document production, medical transcription, medical terminology, anatomy, MCP Billing, electronic medical records, medical office management, and other related areas. Graduates are trained for the following specific positions: medical administrative assistant, medical office assistant, dental office assistant, medical receptionist, medical records clerk, and medical transcriptionist.
The Office Administration programs offer exit points after Year 1 and Year 2.
* Students can graduate at the end of Year 1 with an Office Administration Certificate
* Students graduate at the end of Year 2 with an Office Administration Diploma
Eligibility for admission requires the applicant to meet one of the following academic criteria:
1. High School
High School Graduation
2. Comprehensive Arts and Science Certificate (College Transition program)
3. Adult Basic Education
Adult Basic Education (Level III) Graduation with General College Profile (or Business-Related College Profile or Degree and Technical Profile)
4. Mature Student Requirements
Applicants who do not meet the education prerequisites for this program, must be at least 19 years at the time of application and out of school for at least one year may be considered on an individual basis under the Mature Student Requirements; for more information regarding the Mature Student Requirements please refer to
Procedure AC-102-PR Admission
In addition to the formal semester courses listed in the program of studies, students in the Office Administration (Medical) program are required to obtain a certificate of completion in CPR and Red Cross or St. John Ambulance Emergency First Aid in either Semester 3 or 4. Students will be expected to incur costs associated with completion of external certification courses.
Office Administration (Medical) is accredited by the Accreditation Council for Business Schools and Programs (ACBSP). ACBSP is the leading specialized accreditation association for business education supporting, celebrating, and rewarding teaching excellence.
CNA Graduates from this area - 5 year trending
Document Production I
Introduction to Business
Personal and Career Growth
Business Writing Fundamentals
Document Production II
Digital Tools for the Office
The Course and Lab hours per week are based on a 15 week semester. In intersession, the Course and Lab hours will be adjusted to reflect the shorter semester length. Refer to course outline.
Medical Transcription I
Document Production III
Medical Office Management I
Medical Terminology I
Medical Transcription II
Document Production IV
Medical Office Management II
Medical Terminology II
Locations & Start Dates
Prince Philip Drive Campus - September 2020
Distributed Learning - September 2020 and January 2021