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Office Administration (Medical)
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School of Business
Program Length: Two Years
Start Date: September 2019
Prince Philip Drive
September 2019 and January 2020 intakes for Distributed Learning
This two-year diploma program is designed to enable students to develop the knowledge, skills and abilities needed to be a medical secretary or a medical office assistant.
The major areas of the program include document production, medical transcription, medical terminology and medical office management. Related areas include communications, medical billing, computer applications and biology.
Upon successful completion of the program, graduates will be able to:
Demonstrate a positive attitude in a business environment to help ensure successful integration into the workplace.
Independently organize and manage the activities of an administrative workplace environment for effective and efficient performance.
Demonstrate effective written and oral communication skills for use in the business environment.
Utilize effective interpersonal and teamwork skills to adapt to various business/community working environments.
Conduct research; analyze and present relevant data for use in a business environment.
Record financial transactions using generally accepted accounting principles for use in a business environment.
Utilize and integrate technology to produce business documents at an advanced level using standard document formatting guidelines.
Graduates of the diploma program may expect to find employment opportunities in various medical environments including hospital departments, long-term care facilities, general practitioners’ and specialists’ clinics, health boards, government departments, as well as in allied health care facilities such as chiropractics, physiotherapy, occupational therapy, massage therapy, mental health, and counselling services. Graduates are also prepared to work in community clinics, public health, dental, and optometry practices. As well as acquiring skills and knowledge necessary to become effective employees in today’s electronic office, graduates will have extensive knowledge and skills in document production, medical transcription, medical terminology, anatomy, MCP Billing, electronic medical records, medical office management, and other related areas. Graduates are trained for the following specific positions: medical administrative assistant, medical office assistant, dental office assistant, medical receptionist, medical records clerk, and medical transcriptionist.
The Office Administration programs offer exit points after Year 1 and Year 2.
* Students can graduate at the end of Year 1 with an Office Administration Certificate
* Students graduate at the end of Year 2 with an Office Administration Diploma
Eligibility for admission requires the applicant to meet one of the following academic criteria:
1. High School
High School Graduation
2. Comprehensive Arts and Science Certificate (College Transition program)
3. Adult Basic Education
Adult Basic Education (Level III) Graduation with General College Profile (or Business-Related College Profile or Degree and Technical Profile)
4. Mature Student Requirements
Applicants who do not meet the education prerequisites for this program, must be at least 19 years at the time of application and out of school for at least one year may be considered on an individual basis under the Mature Student Requirements; for more information regarding the Mature Student Requirements please refer to
Procedure AC-102-PR Admission
In addition to the formal semester courses listed in the program of studies, students in the Office Administration (Medical) program are required to obtain a certificate of completion in CPR and Red Cross or St. John Ambulance Emergency First Aid in either Semester 3 or 4. Students will be expected to incur costs associated with completion of external certification courses.
Office Administration (Medical) is accredited by the Accreditation Council for Business Schools and Programs (ACBSP). ACBSP is the leading specialized accreditation association for business education supporting, celebrating, and rewarding teaching excellence.
CNA Graduates from this area - 5 year trending
Document Production I
Introduction to Business
Office Management I
Business Writing Fundamentals
Electronic Spreadsheet Applications
Document Production II
Office Management II
Micro Database Applications
The Course and Lab hours per week are based on a 15 week semester. In intersession, the Course and Lab hours will be adjusted to reflect the shorter semester length. Refer to course outline.
Year 1 courses can be completed at campuses offering the Office Administration certificate program.
Medical Transcription I
Document Production III
Medical Office Management I
Medical Terminology I
Medical Transcription II
Document Production IV
Medical Office Management II
Medical Terminology II
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